Internal Communications Manager for Global Transport Operator
Job Title: Internal Communications Manager
Location: London, UK
Employment Type: Permant, Full-time
Posted: 20th October
Closing Date: 21st November
Job Reference: 2241
About the Role
This is an exciting new opportunity within the Group Communications team of a leading global transport operator. The role focuses on internal communications, connecting employees across international markets and bringing to life the human stories that underpin the organisation’s purpose.
You’ll play a key role in driving employee engagement, shaping leadership communications, and supporting major change initiatives, including a new UK CEO and CPO transition. The work is hands-on, fast-paced, and highly visible, engaging everyone from bus drivers and engineers to head office teams and senior executives.
About the Organisation
A global transport group headquartered in the UK, with operations across Europe, Australia, and Asia. The business employs over 30,000 people worldwide and delivers some of the most recognisable public transport services, including flagship rail partnerships and major bus networks. The group is undergoing a period of transformation and modernisation, investing heavily in innovation and technology - including the use of AI for scheduling, risk management, and operational efficiency.
Key Requirements
Experience in internal communications and employee engagement,
Strong storytelling skills - able to translate corporate updates into engaging, human-led narratives
Comfortable operating with pace and autonomy in a fast-moving environment
Strong stakeholder management, including senior leadership communications experience
Ability to adapt tone and content for diverse audiences, from executives to frontline staff
Confident navigating change and transformation projects
Desirable:
Experience building or scaling internal comms frameworks from the ground up.
Experience working in large, complex, or multi-site organisations, ideally with a public-facing or operational workforce
Salary: Up to £60k.